About us
Integrity Action is an international development organisation which helps citizens to monitor vital projects and services where they live, and to solve the problems they find.

We work with partners in diverse contexts to implement citizen monitoring initiatives.
Crown Agents and Integrity Action merge to provide an ‘end-to-end’ approach to strengthening accountability and effectiveness in aid and development programmes
London, March 10th 2023
Today we become a member of the not-for-profit international development organisation Crown Agents. Our joint offer combines Crown Agents’ in-depth expertise in working with governments to improve their operational effectiveness with Integrity Action’s complementary citizen-led approach to improving services and accountability.
The collaboration opens up many opportunities to achieve even greater impact for communities across the world. For example, in Ukraine, where Crown Agents is currently rebuilding hospitals and securing supplies of essential medicines, the ability to bring in a strong citizen voice into reconstruction efforts will help minimize corruption and increase long term support. Or in work that the organisation does to bring solar power to rural health centres in Sierra Leone, the involvement of community monitors who track operation and maintenance issues will help to secure longer term sustainability. All of these programmes can help to build a foundation for open and democratic governance on which stable and prosperous societies can grow.
Crown Agents has long-standing expertise in partnering with governments to solve the most complex challenges, including delivering quality local projects and essential services. Crown Agents currently reaches more than 120 million people in 86 countries with expertise in supply chains, health, governance reform, climate mitigation and adaption, and crisis response and recovery.
Integrity Action will continue to be an independent registered charity whilst sitting alongside other members of the Crown Agents’ group.
“We are delighted that such an innovative and entrepreneurial organisation is joining the Crown Agents’ global platform. There is a significant need for digital solutions that enable citizens to hold their governments and donors to account for projects in their communities. Integrity Action are global leaders in this area and we are greatly looking forward to working closely together to increase our overall development impact”.
Fergus Drake OBE, CEO of Crown Agents
“We are thrilled to join forces with Crown Agents in this innovative partnership. I believe that our joint added value is greater than the sum of our individual expertise – it directly responds to the fact that the world needs greater impact from not-for-profits. In light of the COVID-19 pandemic, increasing volatility and the accelerating impacts of climate change, it is more important than ever that citizens have an active role in creating a better future, holding leaders and organisations to account for the promises made to them.”
Jasmina Haynes, CEO of Integrity Action

Our Vision
is for a just and equitable world, where citizens are empowered and integrity is central to vibrant societies.
Our Mission
is to help build societies in which all citizens can – and do – successfully demand integrity from the institutions they rely on.
Our Values
- Integrity
- Equality
- Rational creativity
- Purposeful curiosity
- Collaboration
Operating Principles
- We are bold, and not afraid to question the status quo - or ourselves
- We act responsibly and listen to and act on the views of the people we work with
- We are open about our successes and failures, and open in our engagement with partners and people
- We are constructive, and believe problems can best be solved when everyone's needs are recognised.
- We care about impact, and about people - we strive to ensure our work is enjoyable, inclusive and fulfilling for all concerned
Our original 2018 – 2023 Strategy outlines our work in detail. We recently shifted to an adaptive approach to organisational strategy, meaning there are regular points at which learning can feed into adjustments to the strategy.
The summarised, latest version of our adaptive strategy is available here, and you can find our organisational policies and annual reports here.